If we have not delighted you, all unworn, unwashed, or defective merchandise may be exchanged or returned within 60 days of ship date. Not applicable to gift cards, prior purchases or when ordering from a catalog. If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. If you wish to use this process, you are agreeing to allow FULLBEAUTY Brands to deduct a one-time $20 fee per return against your return credit. Exchanges cannot be processed for PayPal, Amazon, Walmart, or other third-party orders. Knoji is a shopping knowledge hub where over 3 million monthly shoppers research before they buy. Unless otherwise stated in the Official Rules for such Promotions, and, in addition to and as part of the Terms of Use and Privacy Policy, by participating in any such Promotion you acknowledge and agree to be bound by the following terms: See Privacy Policy for additional terms governing our Social Media Sites and Mobile Sites. We are the experts in fit, comfort, and value. You will receive an email confirmation once your return is processed. ROAMAN'S is a registered trademark of FullBeauty Brands Operations, LLC. For customers without an email address, please allow an additional week (total of 3 weeks) to receive a letter in the mail containing your gift card information. Box 659728, San Antonio, Texas 78625-9728. Cheque Affix the prepaid shipping label (found on your invoice) to the package. This Site contains copyrighted materials, trademarks and other proprietary information, including, but not limited to, text, photos and graphics, the worldwide rights to which are owned by us, our related entities, parents and our licensors or licensees. Customer Service | Woman Within Home Customer Service Customer Service Shopping Shipping Returns Exchanges Woman Within Credit Card Gift Cards Size & Fit We're Here To Help Call us 1-800-677-0216 Email us Customer service Frequently asked questions View all Faqs WHERE IS MY ORDER? Your purchase is not exempt merely because it is made over the Internet or by other remote means. e-commerce returns Our expansive network of 5,000+ Return Bars allows shoppers to easily return items without printing or packaging and have refunds or exchanges initiated immediately - all while saving merchants up to 40% on return shipping. These include music, software, and video games. You also have the option to opt-out of these cookies. Locate the . We will handle all Customs formalities and delivery back to our fulfillment center in the United States. This Site is owned and operated by FULLBEAUTY Brands, Inc. and its affiliates and their brands. We reserve the right, at any time and in our sole discretion, to change, modify or otherwise alter these Terms Enter your order number, email address and billing zip code to find your order information. Returns Center. and they are now trying again for a charge in november I will shut you down and post all over the internet what thieves you are. I am paying off my account this month and never shopping from them again. Stay up to date with all of our great fitting styles and new season arrivals. Then, check your Order Status. A refund or exchange will not be processed for products that do not meet exchange or refund criteria or are received after 60 days from the original ship date. Please return the item(s) and allow 3-4 weeks for your return to be processed and the refund to post to your account less return label charges and postage fees (see My Refund section above for more information). I called Womanwithin and after lengthy waits I got many replys. Exchanging online is easy if you have a fullbeauty account. Description, in English, of each item. If you used our Return Label to return your merchandise, just visit USPS.com with your tracking number to see if weve received your item. Unless we both agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative, consolidated or class proceeding. Exchanges typically take three weeks to process from the time you send back your item. If you prefer to return, you will receive a refund of the merchandise total (less prepaid return label charges). Ship package with FedEx Ground using one of the two options: Its that easy! You may not use, copy, publish, upload, post (to a bulletin board or otherwise), transmit, distribute, or modify any contents of this Site in any way, except that you may download one copy of such contents on any single computer for your personal, non-commercial use only, provided you do not alter or remove any Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Please note: It takes about 2 weeks to receive and process your return and an additional 7 business days to process your refund. All promotions and savings are stated in USD. 1 point earned for every $1 spent with your card.3, Use promo code RMSHIPPING2023 Minimum purchase of $75.4, We'll send you an exclusive offer for your orders placed during your birthday month.5. We reserve the right to assume, at our sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with us in asserting *Exchanges exclude items shipped directly from third-party brands, heavy items, items purchased through Amazon, Walmart, via PayPal. When you place an order for delivery outside the United States, our Terms of Use apply to you AS MODIFIED by the International Terms and Conditions modifications below. Schedule a pickup by calling (800) 463-3339, Drop off your package at a local FedEx Office location (To find a nearby location, visit http://www.fedex.com/locate/index.html?cc=us#start). These Terms of Use constitute the entire agreement between us relating to the subject matter herein. PayPal For example, "14K Gold Earrings" is better than "metal jewelry. And we believe that women and men of every shape and size deserve the total package: fashion, fit, style and comfort. will not be refunded. Of course, Woman Within has every right to say "too bad.". Return Policy Order Number/ID Check your order confirmation email or account Zip/Postal Code Start Your Return Start With an Email By continuing, you agree to this Privacy Policy. The company left an official comment to this complaint. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Contact Us. Discount is priced as marked in checkout. Be sure to include your completed invoice. All sales are final after 60 days. Shopping. The notice in the package said, "There is no merchandise credit or refund, because items were old, worn, or damaged. If you used a Gift Card to pay for the entire purchase, you will receive a refund check for the merchandise total issued to your billing address. Your exchange items will ship once your return has been approved. Once your return is received, it will be listed as "Returned" along with the date we received and processed it. Ship the package with FedEx Ground using one of the two options: Find your invoice inside your original shipment. 2300 Southeastern Avenue It was flat cotten material when it was suppose to be mole skin. It takes about 2 weeks for us to receive and process your return, please allow 7 additional business days for the return credit to post to your account. Online Form. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. Reply with Y to confirm. 1,*. 1,*. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. We will do our best to offer you promotions designated for international shipments. Questions or concerns should be directed to customer service or by calling 01-915-225-4970. To Place an Order: 1-800-677-0357. We also do not refund the original shipping and handling that you paid on the order. We recommend that you use an insured and trackable return method. I am looking for the founder, Patrice Holiday, CEO and want to email her this experience. Oversized Executive Office Chair. 18, you may use the Site only with involvement of a parent or legal guardian. Please allow additional time. Without limiting the foregoing, if for any reason a claim proceeds in court rather than in arbitration, WE EACH HEREBY WAIVE ANY RIGHT TO A JURY TRIAL. This includes any dispute or claim you assert against our subsidiaries, affiliates and assigns. *Please remember to keep your return tracking number for your own records and to have the ability to track your return online. After that, your e-gift card will still be valid, but you will need to provide the details noted on your refund email to redeem the e-gift card towards a new order. We're sorry, there was a problem adding your email to our list. any available defenses. Now they tell me the gift card was stolen and can't be replaced so I get nothing. Place the item(s) in a shipping bag with label attached and drop off at your nearest Canada Post shipping location. Save up to $312.00. Please try again later. (See your order history here too.). Placed your order as a guest? Most major credit cards are accepted. Any dispute or claim relating in any way to the Services, including products or services sold or distributed through our websites and catalogs, any dealings with us and our customer service agents, any representations made by us, and/or your use of our websites (including without limitation claims relating to the Terms of Use, Privacy Policy or the unauthorized disclosure of personally identifiable information) will be resolved by binding arbitration, rather than in court, except that you may assert individual claims in small claims court if your claims qualify and $25+ when you open and use a $10 Rewards for every 200 points earned at FULLBEAUTY Brands. Reply with Y to confirm. Save. We are not responsible for lost or damaged packages. A text message has been sent to . After your items are chosen and placed in your Shopping Bag, your order will be completed by our shipping partner, i-parcel. If you have a Woman Within account, sign in and select Order History. Indianapolis, IN 46283. Expires 02/09/2023. Outdoor Christmas Lighted Decorations and Dcor, California Transparency in Supply Chains Act. Accepted Methods of Payment Top 734 Woman Within Reviews. For tracking heavy item returns, visit FedEx.com. The subscribers name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscribers address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person. This also includes any dispute or claim that arose before you accepted these revised Terms of Use. May not be redeemed for cash and cannot be combined with other offers. Shipping Rates Fit Just For You Include in your package a signed letter stating the reason for your return and the original receipt. I rechecked the website to be sure, and it says nothing about paying for returns, says they are all free. FULLBEAUTY Brands. Buy Sleepwear and get a Free Sleep Tee. Stay up to date with all of our great fitting styles and new season arrivals. Your order and all order details must comply with all laws and regulations of the destination country. Powered by Happy Returns FULLBEAUTY and FULLBEAUTY OUTLET are registered trademarks of FullBeauty Brands Operations, LLC. Pack your item securely the original packaging is best, if possible. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled. All promotions and savings are stated in USD. She suggested that customers should simply mail their return with two or three weeks of the 60-day limit date. Processing typically takes up to two weeks from the time you mail the return. If we have not delighted you, all unworn, unwashed, or defective merchandise may be exchanged or returned within 60 days of ship date. Our goal is your complete satisfaction! In the event you register and/or purchase product, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form. Buy 2 for $25 discount applies to special collection of products. Woman Within Credit Card! Exchanges typically take three weeks to process from the time you send back your item. Please email info@womanwithin.org.uk to request a refund and we will assign you a tracking #. If you made your purchase with a check, money order or gift card, a refund check will be mailed to your billing address. You should also read our Privacy Policy, which also governs our relationship. Affix the prepaid shipping label (found on your invoice) to the package. 10/20 fbb*womanwithin reward [protected] in 16.95 If you return a final sale item, you will not be refunded for the item or shipment and the item will be donated to a charity local to our Indianapolis, IN distribution center. Shipping, handling and import fees and duties Returns will be credited at the discounted price. Enter your order information to start your Return or Exchange. Keep up with our latest offers, arrivals & more - it's easier than ever! One New York Plaza The arbitrator's award shall be final and binding and may be entered as a A refund will be issued to the credit card used on the original order once your return has been processed. Promotional Discounts and Offers designated for merchandise delivered within the US, Gift certificates, gift cards or e-gift cards, Private label and co-branded credit cards, The Bra Club and fullbeauty Shoppers Club, Wait list for out of stock and/or backordered merchandise. You are responsible for all activities that occur under your password or account and you are responsible for maintaining the confidentiality of the password, the account, and for restricting access to your computer. Immediate (Expedited) Shipping to urban areas: Arrives in approximately 5 7 business days. WOMAN WITHIN is a registered trademark of FullBeauty Brands Operations, LLC. Save $20 on your first purchase of 2023 FullBeauty Brands Operations, LLC. Returns take approximately 3 weeks to process once the merchandise is received at our designated return processing facility in the US. All rights reserved. Sorry, we are having trouble connecting to the system. Meetings Notes Schedule a pickup by calling (800) 463-3339, Affix the prepaid shipping label to the package or your own packing label depending on which return option you choose. *Be sure to complete the exchange form by filling in the chart with the information for the new product(s) youd like to receive. 2. I have been a customer of Woman Within for many years. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website. 1 point earned for every $1 spent with your card.3, Use promo code WWSHIPPING2023 Minimum purchase of $75.4, We'll send you an exclusive offer for your orders placed during your birthday month.5. Please use the email links for the applicable brand provided below. Then, check yourOrder Status. How to Return an Item - Using Form On Back Of Your Paper Invoice, Returning Items Purchased With A Gift Card, California Transparency in Supply Chains Act. For customers without an email address, please allow an additional week (total of 3 weeks) to receive a letter in the mail containing your gift card information. Schedule a pickup by calling (800) 463-3339, Drop off your package at a local FedEx Office location (To find a nearby location, visit http://www.fedex.com/locate/index.html?cc=us#start). If you're a registered user (or you gave us your email address on the phone) youll receive two confirmation emailsone when your order is confirmed and a second one once your order has shipped. Plus, enjoy 40% off! If you don't see your order information right away, were still processing it. If you made your purchase with a check, money order or gift card, a refund check will be mailed to your billing address. A refund or exchange will not be processed for products that do not meet exchange or refund criteria or are received after 60 days from the ship date - all sales are final after the 60 day period. Our exchanges are processed just like a new order, and listed as Exchange in your order status. A person who accepts a prize as a winner in any Promotion (as defined below), or posts Submitted Materials to any of our social media websites, except where legally prohibited, such person grants permission for us and our designees to use his/her name, address (city and state), photograph, voice and/or other likeness and, if applicable, prize information for advertising, trade and promotional purposes without further compensation, in all media now known or hereafter discovered, worldwide in perpetuity, without notice or review or approval. Sign up to receive our catalogs with new arrivals, sales & features youll love. We also both agree that either of us may bring suit in court to enjoin infringement or other misuse of intellectual property rights. Additionally, if there was a failure in service, the return label fee will be waived. Returns Due to Problems: (Quality, Damage, Wrong Item) In the unlikely event you receive an item that has a quality issue please contact a customer service representative immediately to describe the problem. BECAUSE WE HAVE NO CONTROL OVER SUCH SITES AND RESOURCES, YOU ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE FOR THE AVAILABILITY OF SUCH EXTERNAL SITES OR RESOURCES, AND DO NOT ENDORSE AND ARE NOT RESPONSIBLE OR LIABLE FOR ANY CONTENT, ADVERTISING, PRODUCTS, OR OTHER MATERIALS ON OR AVAILABLE FROM SUCH SITES OR RESOURCES. I am going back to Amazon's try before you buy process. reference. This was the first time I ordered from Woman Within and it will be the last time. Please note that it takes about 2 weeks to receive and process your return. Stay up to date with all of our great fitting styles and new season arrivals. To be able to respond to any inquiry from Customs we recommend that you retain the following information in English: Quantity, Value in US Dollar (from invoice), Weight, Country of Origin from Label (where item was manufactured), and Detailed Description that can include: Mens or Womens, Knit or Woven, Main Fabric Content (from items label), and/or Type (e.g., pants, blouse, shoes, Customers using a free return coupon will not be charged the return label fee. All oversized and heavy items must be returned individually using FedEx Ground to BrylaneHome at the customer's expense. Email: GeneralCounsel@FBBrands.com. Or Start Your Return Online If you have a Woman Within account, sign in and select Order History. Credit Card (Visa, Master Card) Reply with Y to confirm. Additionally, if there was a failure in service, the return label fee will be waived. You will not be charged any additional shipping and handling for the second shipment. For international orders, your credit card information is collected by i-parcel, please review i-parcels Privacy Policy and applicable Terms of Use which are incorporated herein by Online Shopping Websites. Simply select Order Status. i-parcel will ship the order to you. It takes about 2 weeks for us to receive and process your return, please allow 7 additional business days for the return credit to post to your account. All heavy items must be returned individually using FedEx Ground. Valid online only. The cool ruched fabric is light and airy, and the flare is light and airy for great comfort. But opting out of some of these cookies may affect your browsing experience. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. By Phone. Knoji Staff. When I asked how customers are supposed to know how long it will take return packages to reach Woman Within, the CSR admitted there is not way to know that date. Include in your package a signed letter stating the reason for your return and the original receipt. 2. Please note: this is NOT the clothing company womanwithin.com and we are unable to help their customers. We recommend that you use your local postal service to facilitate the returns back to our facility. Value of each item, in US dollars (available from the original shipment invoice). Get your return label ready by identifying the return reason codes on the back of your invoice and marking the codes on the front. Woman Within Returns Not everything is a keeper, we get it. Please note: If you completed an order as a partial payment with a gift card and/or rewards certificate and an alternative payment method, the refund will be credited to the credit card used to place the order. You can login with the same email & password as: Enhance your shopping experience & get rewards, all sales are final after the 60 day period. We also recommend that you select an insured and trackable option as we are not responsible for lost or damaged packages. We may email periodic reminders of our Terms of Use, but you should check our website frequently to see any recent changes. 2023 FullBeauty Brands Operations, LLC. If you prefer to return, you may elect to receive a refund in the form of a non-expiring e-gift card in the dollar amount of your returned item(s) or you can choose to receive a refund back to your original payment method less the prepaid return label charge. Unless you proceed with a small claims action, the Federal Arbitration Act and federal arbitration law will apply. All sales are final 60 day after ship date. Similar organisations You can easily generate and print a new shipping label and packing slip. Please consult your legal advisor. Most items that are not eligible to be shipped outside of the US will be removed from your shopping bag automatically or once you begin the checkout process. If you used our Return Label to return your merchandise, just visit USPS.com with your tracking number to see if weve received your item. Woman Within also lets you pay for free credit card transactions over the phone. She replied that this reason was not eligible for free returns. From $ 87 99. We do not collect sales or use taxes in all states. Complete the exchange form on the back of your invoice with the information for the new product(s) youd like to receive. Be sure to include your completed invoice. *Be sure to complete the exchange form by filing in the chart with the information for the new product(s) youd like to receive. Keep up with our latest offers, arrivals & more - it's easier than ever! 2023 FullBeauty Brands Operations, LLC. Access your account information anytime by selecting My Account located at the top of every page. If you have a fullbeauty account, or have an account with any of our other brands, sign in and select Order History. Make sure no other tracking labels are visible. The Services are offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth herein. Enter your tracking number and e-mail from your original order to pull up your order history. Reading list All items marked as final sale cannot be returned or exchanged. If we have not delighted you, all unworn, unwashed or defective merchandise may be returned within 60 days from receipt. For customers with a hearing impairment, please use one of the TDD Hearing Impaired numbers provided. the merchant, or gift cards & e-gift cards. Please allow additional time. Exchanging online is easy if you have a Woman Within account. 07/22 fbb*womanwithin reward [protected] in 16.95 We are happy to process an exchange at no additional shipping expense for a new size, color, or different item. Yes! Locate the order you wish to exchange and select "Return Items" On the "Order History" page, select the item(s) you would like to exchange along with a reason for exchanging. Pack your item securely; the original packaging is best, if possible. If an item goes on back order we will ship you the part of your order that is in stock. Our customer service representatives can assist you in English or Spanish, no other languages are supported at this time. If you do not agree to these Terms of Use, please do not use our Services. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 2300 Southeastern Avenue Indianapolis, IN 46201 3003 Reeves Road Plainfield, IN 46168 El Paso FULLBEAUTY Brands Customer Support & Sales Center 500 South Mesa Hills Drive El Paso, TX 79912 Keyport, NJ swimsuitsforall 2 Industrial Drive, Unit A Keyport, NJ 07735 Shop Our Brands All sales are final 60 day after ship date. If you have a Woman Within account, sign in and select Order History. Not applicable to gift cards, prior purchases or when ordering from a catalog. Weight restrictions apply and orders can be restricted for any reason including but not limited to size and quantity. *Starting on January 6, 2020, returning items shipped on or after this date will incur an $8.99 return label fee which will be deducted from your refund. DESPITE OUR BEST EFFORTS, FROM TIME TO TIME ITEMS ON THIS SITE OR ANY OTHER SITE OR SERVICE THAT LISTS OUR PRODUCTS MAY BE For lost or damaged invoices and/or shipping labels, returns can be initiated online (see #2 below). Brands Not Available for International Shipping: Merchandise that has been worn, used, or altered will not be accepted for return or exchange. For orders placed on 3rd party vendor sites, items should be returned through the original purchase site; Third-party vendors return policies may vary. May 31, 2021. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. WILL BE ACCURATE, RELIABLE, CURRENT OR ERROR-FREE, OR THAT ANY ERRORS IN SUCH CONTENTS WILL BE CORRECTED; OR MISTAKES IN PRICING OR OTHER PRODUCT DETAILS WILL BE HONORED; (B) THAT THIS SITE, ANY OTHER SITE OR SERVICE THAT LISTS OUR PRODUCTS OR THE SERVERS THAT MAKE SUCH SITES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (C) THAT YOUR USE OF THIS SITE OR OTHER SITE OR SERVICE THAT LISTS OUR PRODUCTS WILL BE UNINTERRUPTED. If the requirements of this paragraph are found to be unenforceable, then the entirety of this arbitration provision shall be null and void except for the A refund or exchange will not be processed for products that do not meet exchange or refund criteria or are received after 60 days from the original ship date. TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH SITE OR RESOURCE.
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