For overseas funds transfers, there isa localservice charge of HKD50. Raise Your HSBC Credit Limit In 6 Simple Steps [Wealth Guide] - DoNotPay You'll be able to easily receive money when people key in your Proxy ID or scan your QR code. Some will send them a notification, but some will not. When will my change to an autoPay order take effect? If your company pays for your card expenses, your credit limit will reset on the billing date. Then enter the account number and account holder's name.). Does the QR code in 'Show my FPS QR code' function work with non-FPS QR code scanners? How will I know if I have successfully registered for FPS? Should you increase your credit card limit? - HSBC UK Is there a function where I can send someone a request to pay me? : . For 'Send like a local' transfers, see list of supported countries/regions and currencies. Top up HSBC accounts via eDDA service is free of charge at HSBC. To set up an autoPay to someone not in the pull down menu, select Others Beneficiary, please specify in Category box. A standing instruction allows you to transfer funds for a fixed amount at regular intervals to other banks account. 2023. To do it on the HSBC HK Mobile Banking app, go to 'Profile', find 'Pay and transfer' and select 'Register or view FPS registration'. Instructions on how to update can be found on our'Change contact details' page. Log on to Personal Internet Banking. Please update the operating system on your device and download the latest version of the HSBC HK Mobile Banking app, then try again. Youll enter the Credit Cards servicing website. Integrated Hong Kong dollar savings account - the last 3 digits of the account number are 833 or 888. No currency exchange is involved. Yes,it is generally safe to pay via QR code. You might be charged by the debiting bank if your top-up is unsuccessful due to insufficient funds in your account at the debiting bank. The UnionPay ATM chip card and PLUS ATM chip card look similar. Deregistering the Business 23 12. Maximum amount: use this option if the amount of your payment is likely to vary each time (for example, your electricity bill). The names displayed have different formats depending on the transactions. TheDeletebutton lets you cancel an existing autoPay transaction. conducts insurance business as HSBC Securities Insurance Services. Do I need to include the country code when I am registering my mobile number? Why can't I see any buttons in the HSBC HK Mobile Banking app for FPS registration? About HSBCnet | HSBCnet | HSBC You can then top up your HSBC accounts thereafter. If you request for any overseas handling charges to be paid by yourself rather than by the payee, an overseas service charge will be deducted from your account separately at a later date, once the charge has been charged back by the overseas banks. Only if you are using an overseas number. request to increase and/or decrease limits block/unblock your debit/credit card and report your debit/credit card lost or stolen If you are travelling to a country/region where the UnionPay chip card is not supported, you may want to: Apply for an HSBC PLUS ATM chip card or link your Visa or MasterCard credit card to your HSBC account so you can access PLUS and Cirrus network ATMs abroad. PDF Online Banking payment limits - HSBC How can I cancel or amend a Global Money Transfer payment? However, you canuse a different HSBCaccount foreach separate Proxy ID. If you have not yet set the ATM withdrawal limit, please do so for your credit card(s) or ATM card(s) through Personal Internet Banking, phone banking, HSBC Mobile Banking, any HSBC branch or any HSBC/Hang Seng ATM in Hong Kong. By continuing to browse this site, you give consent for cookies to be used. There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different chargingpolicies. . You'll be asked to authenticate the transaction using your Mobile Security Key / Security Device. HSBC Premier customers can also activate withdrawals by phone banking. The maximum sub-limit forPhonebanking and overseas ATMareHKD50,000each, while for local ATM and HSBC Online/Mobile Banking are HKD400,000 each. The interest rate chargeable depends on the type of card you hold and the plan. You can transfer up to HKD10,000 daily via QR code when sending money to family and friends. Will my QR code in 'Show my FPS QR code' change? When you made the local or global payments via HSBC Online and Mobile banking, you could retrieve that All-in-One integrated account from your payee list, and choose the specific account you want to make payment to (e.g. While chip cards help protect you from fraud you should still keep your card safe and protect your PIN at all times. Cross-border disclosure. You can check the information box at the bottom of your screen or before you confirm your payment to double check the charges required. Quote your bill reference number if you need to raiseanenquiry orresolve a disputewith the merchant. FAQs for Credit Cards | Help and Support - HSBC IN Exchange rates are subject to a higher bank spread during market closure. To register for FPS with your HKID number, you'll have to have an account opened with us using your HKID as a document of identification. What happens if I have set up a transfer for a future date, but on that date I don't have enough funds in my account to cover the transfer? when I click 'Go'? How can I activate the 'Overseas ATM Daily Withdrawal Limit' (including cash advance) and 'Overseas ATM Daily Transfer Limit'? Yes, youcan deregister viaPersonal Internet Banking or theHSBC HK Mobile Banking app. If you were the payee, you will see the senders full name. Business Internet Banking (BIB) Managing Service Guide How can I set up standing instruction via internet banking? To pay and receive money via FPS, do I need to link a bank account to a Proxy ID (mobile number, email address or FPS identifier)? What's the difference between 'Quick Transfer' and 'Pay or transfer'? This website is designed for use in the Channel Islands & Isle of Man. 3 Customer service hours of operation are Mon-Fri 8 am to 9 pm ET and Sat 8 am to 4:30 pm ET. ATM network logo (found on the right bottom corner of the back of your card). you open the door . Click on the HSBC logo to return to the 'My accounts' screen. How many HSBC receiving accounts can I link to one Proxy ID? We have detected your browser is out of date. Make your payments more secure in HSBCnet by specifying the number of users required to authorise a payment, as well as the combinations of user levels for differing values of payments. Failing to report working a minimum of 20 hours a week for a three-month . You can also use telegraph transfer through SWIFT network to over 200 countries and regions in more than 40 different currencies. How do I make a Hong Kong dollar transfer to a registered account? What's in the Republican debt limit bill? The proposal, explained Or if you're using Personal Internet Banking or mobile banking you can select multiple cards for activation - this will be processed instantly. Why do I get an error message saying that 'Message to Recipient/Recipient's Bank contains invalid character. FAQ - HSBC in Hong Kong I have a dispute with the merchant. You can view the respective maximum daily transfer limit per instruction for a selected local bank (eg HKD/CNY10,000) when you set up an instruction or in the bank list, which may differ for different banks. 2023. What currencies are supported for telegraphic transfers? Debit and Credit cards. Why was my payment to a registered payee rejected? To set up future-dated payments, simply log on to the HSBC HK App, select 'Pay and Transfer' > 'Other local payees/ FPS'. In general, Hong Kong dollar/Renminbi transfers to other local banks can be done instantly . mobile number, email address, FPS identifier) or bank account to add them to 'My payees' via 'Other local payees/FPS' on the Pay & Transfer tab. What is an Electronic Banking Number (EBN) and 6-digit code? However, if the payee's bank doesnot support FPS, we will still send the money via Express Transfer. How can I activate the overseas ATM daily transfer limit? Terms & Charges . If you have an HSBC Integrated Account - such as HSBC Premier, HSBC One or our Personal Integrated Account - you can apply for a PLUS ATM chip card. You can findthe reference number in your transaction history via HSBC HK Mobile Banking app or PersonalInternet Banking website. Simply select your profile in the top right corner, go to 'Pay and transfer and choose 'Register or view FPS registration'. We'll also send SMS and email notifications to you after receiving confirmation from the debiting bank, Submit top-up instruction to transfer funds to your HSBC accounts, Delete set-up instruction to cancel the link between your same-name account and your HSBC account, The following special characters: ? Tell your payer to choose HSBC (bank code 004) as the receiving bank, and then enter your 10- or 12-digit HSBC account number. Which currencies don't have real-time exchange rates available for Global Money Transfers? System Administrators: we're making it easier for you to manage - HSBC HSBC Global Money Transfers is a mobile exclusive experience that allows you to send international payments to non-HSBC overseas accounts on the HSBC HK App. You can only make FPS transactions to people or businesses that use banks or Stored Value Facilities (SVF) operators in Hong Kong that have participated in FPS. Which merchant apps accept FPS in-app payment through the HSBC HK Mobile Banking app? HSBCnet Mobile services are not available in connection with HSBCnet profiles in all countries and are subject to phone provider capabilities. You can now bank from home with ease and peace of mind. Can Istill useHSBCGlobal Transferstomove moneyfrommy overseas account tomy Hong Kong one? What is 'Payment count per period' in 'Manage autopay'? How can I apply for a PLUS ATM chip card? You can view the details for both payments you send and receive, including messages to payeesor bill references to merchants. FPS also allows registered payees to use aQR code to receive payments (a Mobile Security Key or Security Device might be required to complete the transaction).You can also receive payments and transfers from institutions, corporates and the HKSAR government via your Hong Kong ID number. Withdrawing cash at the participating merchant's point-of-sale terminals How do I cancel my request to modify/edit or delete an autoPay instruction? Can I use FPS to send money to people or businesses that use a foreign bank account? Please remember that when you show a QR code to request payment, people might beable to see your mobile number or email address if you are using it as yourProxy ID. You can raise these limits by visiting a branch or by using your Mobile Security Key/Security Device through HSBC Online Banking. Start right away and find out more about our Pay and Transfer, Electric Vehicle Personal Instalment Loan, Submit documents for Credit Limit Increase, Submit documents for Cash Instalment Plan, Submit documents for the 100% Personal Loan Guarantee Scheme, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, list of supported countries/regions and currencies, list of countries/regions and bank details, Download the PLUS ATM chip card enrolment form [PDF], And your nearest Express Banking location, Careers, media, investor and corporate information.