Objective: LO 8.2: Describe the decisions companies make regarding their individual products and services, product lines, and product mixes. Ardern will serve as a visiting professor and assume the mantle of the institutions first-ever leader in online extremism. Skill: Concept a. Nurses are well-trusted members of the healthcare team. more customer value. You may not need to change the form that is given. E) define the problem-solving benefits or services that consumers seek The most highly unionized part of the U.S. workforce is the: An employer is guilty of _____ if an employee is terminated for reasons that are illegal or improper. Knowns as Americas Historic Triangle, Jamestown, Williamsburg and Yorktown are a treasure trove of history. products and servicesthose bought by final consumersare usually classified according to A) internal Peanuts were brought to Southern Unites States by enslaved Africans. d. Development of services that have been identified by the women and neighborhood advocates as necessary for their health care. But after two years, the maker of novelty pens and pencils had to rethink his strategy when his contract with Elmore ended. Which of the following is a disadvantage of the on-the-job training (OJT)? Answer: The service profit chain links service firm profits with employee and customer satisfaction. Answer: C That said, the responsibility to lead these efforts lies with all of us. intangible and does not result in the ownership of anything. This masterpiece was meticulously designed and redesigned by Jefferson himself and took almost 40 years to complete. Sue is: 18- Health Prom, Community Exam 1: Ch. compare carefully on suitability, quality, price, and style. Ask the family about the significance of the medicine pouch for them. D) Consumer products And then she procrastinates. Objective: LO 8: Define product and describe the major classifications of products and A 27-year old woman is admitted to your ICU in a coma, following an accident. This party suggests several ideas that could help in solving the issue. Disclosure:Two sources mentioned in this articleHelen GordonandBernd Vogelare employed by the same University as this articles author, though the author is not involved in the Leadership Impact Festival. a brief of which. E) Repair items The purpose of a material safety data sheet (MSDS) is to _____. Answer: C Virtual reality. What, you thought only Salem had witch trials? Answer: C Shopping products include clothing, used cars, and furniture. We need Delgado representatives out there to help prospects understand what they should demand in something as simple as a writing tool." c. The palliative care unit organizes a "tree of light" fundraiser each year to highlight the importance of palliative care. E) quality Answer: A company must consider four special service characteristics when designing marketing programs: intangibility, inseparability, variability, and perishability. services. Answer: B AACSB: Analytical thinking Skill: Concept, Answer: B AACSB: Analytical thinking Skill: Concept. Which of the following exemplifies a generalizable test? Answer: The distinction between a consumer product and an industrial product is based on the purpose for which the product is purchased. If a consumer buys a lawn mower for use around home, the lawn mower is a consumer product. A company's market offering often includes both tangible goods cosmetics? Which of the following best exemplifies someone fulfilling - Weegy Answer: D https://www.sobtell.com/q/tutorial/default/206996-bus-100-introduction-to-business-unit-3-milestone Principles of Marketing, 17e, Global Edition (Kotler/Armstrong) Thus was born Misty of Chincoteague which was published in 1947. Virginia does have speed bumps AND kids to trick or treating on Halloween big time. A) The quality of products is far more difficult to measure than that of services. The most iconic Virginia Ham comes from Smithfield, which is called the ham capital of the world. ANS: C services. B) an augmented product A) Shopping products Diversity encompasses more than differences in nationality or ethnicity and may include a variety of ways that patients are different from their healthcare providers. C) unusual colors PDF April 17, 2023 CONGRESSIONAL RECORD Extensions of Remarks A) Shopping products Difficulty: Easy, The advertising slogan, "We bring good things to life," used by General Electric to market It doubles up as a fundraiser for the local volunteer fire company. services. Given the growing number of intricate issues that the world is currently grappling with, relationships between different fields of study like this one can strongly influence positive progress. Difficulty: Easy, ________ refers to the characteristics of a product or service that bear on its ability to Objective: LO 8: Define product and describe the major classifications of products and Which of the following exemplifies a corporate strategy? accompany these products. Call attention to it by posting the critical incidents report at the nursing station. AACSB: Application of knowledge identifying the accomplishments of government. Incorrect information from the supervisor can be transferred to the trainees. here i am. Difficulty: Easy, Product planners need to consider products and services on three levels. REF: Page 415 TOP: AONE competency: Knowledge of the Health Care Environment. The process used by the third party in the given scenario is referred to as: The child labor provisions of the FLSA set the minimum age for hazardous occupations at _____ years. Objective: LO 8: Define product and describe the major classifications of products and A) person . A gourmet dessert maker promotes how its ingredients are fresher than those used by other dessert makers. Answer: D a levels of which. The complexity of the healthcare environment for consumers is increased by: services. AACSB: Analytical thinking b. Commentdocument.getElementById("comment").setAttribute( "id", "acc76fc1dbd35fff165d7ffa31fe6757" );document.getElementById("j157254df4").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. "What was your favorite assignment at your previous job?" is an example of a/an ______ question. The views expressed in this article are solely those of the author and not of any institution or organization. Which of the following is an example of telecommuting? Because patients and nurses may differ in what they see as factors that produce satisfaction, total reliance on nursing perceptions of patient satisfaction may not provide a complete picture. D) social engineering is the buyer really buying?" Answer: D C) specialty C) furniture If the same consumer buys the same lawn mower for use in a landscaping business, the lawn mower is an industrial product. Difficulty: Moderate. A supervisors rating of an employees integrity. Skill: Concept A) industrial Answer: B The Clippers lost the hard-fought game 110-112. Dirty Dancing is an iconic film that captured the imagination of viewers in the 1980s. E) Supplies and repair services BUS 100 Introduction to Business Unit 3 Milestone Sophia Course services. B) rental car A) product labels TOP: AONE competency: Knowledge of the Health Care Environment. Muckrakers of the Progressive Era wrote novels and essays . A goal of this clinic might be: What would be important to consider in implementing a new program focused on improving relationships with consumers? Service variability means that the quality of services depends on who provides them as well as when, where, and how they are provided. Answer: E AACSB: Application of knowledge Skill: Application, Answer: C AACSB: Analytical thinking Skill: Concept, Answer: FALSE AACSB: Reflective thinking Skill: Concept. AACSB: Application of knowledge Identify two or three metaphors or similes in "I Am Offering This Poem." E) tech support and warranty A) an actual product and services. total output produced divided by number of Full Time Equivalents. AACSB: Application of knowledge; Written and oral communication. Which of the following exemplifies a service a candy Difficulty: Moderate, If a consumer purchases a new flat-screen "smart" television which can connect to services This evaluation best exemplifies a _____ measure. Difficulty: Moderate, Market offering includes everything from pure tangible goods to pure services, as well as Skill: Concept Objective: LO 8.1: Define product and describe the major classifications of products and services. Initially, Virginia was envisaged as a state that would cultivate silk. And it is claimed that Virginia was the birthplace of both! At the Texas Invitational, graduate Priscilla Adejokun finished third overall in the hammer with a throw of 59.71 meters on her last throw of finals. John's experience represents what aspect of the current consumer experience? Service perishability means that services cannot be stored for later sale or use. During a contract negotiation, the management of RMS, Inc. and its employee union fail to reach an agreement on an issue related to night shift pay scales. Difficulty: Moderate, Product planners need to consider products and services on three levels. from locally grown wood, is an example of a ________. Answer: A We can do this by promoting and encouraging collaboration between universities, governments and other stakeholders in order to drive progress on the most pressing global issues. Virginia is also known for its weird, whacky laws. 2003-2023 Chegg Inc. All rights reserved. Working in a needle exchange program for individuals in an inner-city environment (Photo by Mark Coote / AFP) (Photo by MARK COOTE/AFP via Getty Images). services. with it, such as a warranty, free delivery, installation, and maintenance. According to CNN, Jarden will serve as the Angelopoulos Global Public Leaders Fellow, a program aimed at high-profile leaders transitioning from public service roles, and the Hauser Leader in the Schools Center for Public Leadership, a program where leaders from various sectors help students and faculty build leadership skills.. Difficulty: Easy, Erica wants to replace her old washing machine with a new one. setting group piece-rate standards and paying weekly bonuses when those standards are exceeded, subgroup of the board of directors that is composed of directors who are not officers of the firm. LOS ANGLES - Saturday's Game 4 matine between the Los Angeles Clippers and Phoenix Suns did not go as hoped for the home team. On the occasions that she doesn't, she writes and realises that writing is like creating magic. d. Educate the nurse on how to provide an apology to the patient. D) Services can be easily separated from their providers. Arderns appointment might be a step in the right direction, but it certainly isnt the only one we need. TOP: AONE competency: Knowledge of the Health Care Environment. Objective: LO 8: Define product and describe the major classifications of products and The total number of washing machines sold by an employee. The uncongested river is accessible to entire public, so is n View the full answer Transcribed image text: Which of the following scenarios best exemplifies an excludable and rivalrous good? Difficulty: Moderate, Rhodia invites tourists from all over the world to experience its pristine nature, clear skies, c. Providing products. Skill: Application AACSB: Analytical thinking B) Quality function deployment a. Empowering the patient. Service marketers, therefore, have to master interactive marketing skills. study for advanced degrees outside of their regular work schedule, A/an __ is a sequence of work related positions a person occupies throughout life. C) Services can be stored for later use. Using high-tech-high-touch approaches. d. Empowering others by promoting self-determination Answer: Branding helps buyers in many ways. From sweet and salty to buttery, they are loaded with flavors. The last person known to have been convicted of witchcraft in Virginia is Grace Sherwood. In this instance, it is important to understand the meaning of the pouch for the family; removal from the bed without discussion does not demonstrate respect for the values and beliefs of this family. Falling levels of education among the public. and services, product lines, and product mixes. Objective: LO 8: Define product and describe the major classifications of products and BUS 100 Introduction to Business Unit 3 Milestone Sophia Course Objective: LO 8: Define product and describe the major classifications of products and advocating restrictions on immigration. It was opened in 1964. D) shopping services. This new feature enables different reading modes for our document viewer. Skill: Concept Skill: Concept This competence includes cultural knowledge, which involves actively learning about a community; cultural sensitivity, which entails valuing and respecting beliefs, norms, and practices of the people being served; and collaboration within a community (Flaskerud, 2007). Activities such as documentation of details or promotion of services may remain at the technical or conceptual level without a commitment to caring interactions. Objective: LO 8: Define product and describe the major classifications of products and A) corporate image celena85031 celena85031 01/16/2019 Only through such a collective effort can we hope to achieve positive change and make the world a better place for everyone. services. C) Total quality management Answer: D Objective: LO 8.3: Identify the four characteristics that affect the marketing of services and the additional marketing considerations that services require. Which of these is an example of assimilation? - Answers It is also on these hallowed grounds that the graves of two presidents are found: John F Kennedy and William Howard Taft. Which of the following statements is true of whistleblowing? improving the quality of products, services, and business processes. products, specialty products, and unsought products. C) free concert Virginia is known for the Appalachian Trail, oysters, Presidential homes, the Arlington National Cemetery, Dirty Dancing, Wild Ponies, Chesapeake Bay Bridge Tunnel, and the Brunswick Stew. In order for a metaphor or simile to be successful, the comparison must be convincing. Examples of pure tangible goods include soap, toothpaste, or salt; no services ANS: B A gourmet dessert maker wins an award for outstanding customer service. The staff believe that, as a nurse, she should be able to understand what is expected. c. Advocating for the patient. Increased competition and clutter on retail store shelves means that packages must now perform many sales tasksfrom attracting buyers, to communicating brand positioning, to closing the sale. Answer: A Others include William Harrison, John Tyler, Zachary Taylor, and Woodrow Wilson. Specifically, 18th century. In addition to hospitals being provided with their own and comparison data, researchers are able to access de-identified data in order to answer important questions about nursing care quality. expressing the problems of urban society. are all examples of ________ marketing. Simply being employed in an environment where this might be a focus of practice does not necessarily ensure that advocacy is actually occurring. Patient activation refers to patients' willingness and ability to take independent actions to manage their health and care. Which of the following exemplifies a service? He even added a line of various grades of personalized stationery and business cards. a. B) place Answer: B Answer: Today, as competition and costs increase, and as productivity and quality decrease, more service marketing sophistication is needed. Instead, what is required, is a comprehensive strategy that incorporates diverse viewpoints and skill sets: from academia, politics and beyond. Difficulty: Moderate, Convenience products are less frequently purchased consumer products and services that AACSB: Application of knowledge A) candy. A) breakfast cereal Kinecta Federal Credit Union Exemplifies What It Means to Serve the information and making product comparisons before making the actual purchase. Solution: 1. Ruben Delgado established a brand name, known merely as Delgado, and decided to expand on it. 1) Which of the following is true with regard to products? D) Brand image But let's face itwe face hundreds of competitors! The tomato-based stew generally has local vegetables and small game, such as chicken or rabbit. instance, Erica is planning to buy a(n) ________ product. Which of the following exemplifies a service? Avoiding litigation. REF: Page 412 TOP: AONE competency: Knowledge of the Health Care Environment. d. Put the medicine pouch on the shelf beside the bed. Answer: A Service companies face three major marketing tasks: They want to increase their service differentiation, service quality, and service productivity. E) calculating the total costs involved in manufacturing the product defending socialism in the marketplace. B) Product quality Difficulty: Moderate, Advertising campaigns involving issues ranging from health care, education, and Difficulty: Easy, Which of the following is NOT a category of consumer products? Answer: C In order to get the Objective: LO 8.4: Discuss branding strategy -the decisions companies make in building and managing their brands. Skill: Concept Objective: LO 8: Define product and describe the major classifications of products and Managers learn by behavior modeling, which involves: imitating the behavior of their own managers. B) product attributes services. 1. services. Answer: C C) design and innovation The Southern third of this island is in Virginia while the Northern two-thirds is in Maryland. A) connection to entertainment and information A metaphor compares two or more different things by stating or implying that one thing actually is another. B) identify the core customer value that consumers seek from the product Virginia is for lovers is a travel and tourism slogan used in Virginia since 1969. The actor, producer and philanthropist is much loved for her roles in Miss Congeniality, The Proposal, Speed and Gravity. The Cougars' 10 Penn Relays titles is the most all-time at the relays. Skill: Concept Early cognitive impairment. Difficulty: Easy, Product attributes include all of the following EXCEPT ________. As the nurse in this situation, it is important to: b. Orientation of patients to services once they are admitted. It is said that it is in Virginia that peanuts were first grown in America. individual centered career planning primarily focuses on. a fifth of which. D) internal Difficulty: Easy, ________ marketing consists of activities undertaken to create, maintain, or change the D) insurance These products include the three broad categories of materials and parts, capital items, and supplies and services. _____ require that managers directly evaluate the performance levels of their employees against one another, and these evaluations an provide useful information for performance management. C) Unsought products